Shipping & Returns

All Continental U.S. shipping charges are included (free) unless stated otherwise.

Delivery Time

All canvas giclees and frames are made when ordered.  Items are usually shipped within 1-2 days of receipt of payment.  However, when ordered, some items such as frames and brushstrokes may take additional time.  Please allow up to 5 business days before these items are shipped.

Shipping Damage

All orders are insured against shipping damage or loss. We carefully package all orders in specially designed boxes to minimize the chance of damage but occasionally damage does occur. Please contact us immediately at 1-800-796-0380 or info@van-gogh-canvas-giclees.com and we will make arrangements for a replacement to be sent out immediately at no cost to you. Please be sure to hold on to the merchandise and original packaging as the shipping carrier will want to inspect the damage.

Return Policy

If for any reason you are not satisfied with your Van Gogh canvas giclee simply call us within 7 days of receipt for return authorization at 1-800-796-0380. We will provide an exchange or full refund of the purchase price less actual shipping fees. Buyer is responsible for insured return shipping costs. Custom orders are non-refundable.